Services

The AXYS Services Department is focused on providing customers with world-class service that supports their unique needs. We take pride in listening to our customers and providing thorough field and technical support to ensure their systems are operating to their full capacity.

AXYS Services team

The AXYS Services Department consists of field technicians and project coordinators with over 60 years of combined experience that can support AXYS products and applications in any geographical location and in challenging environmental conditions. Whether it is commissioning a system, conducting a training session, assisting in deployment, consulting on mooring design, performing repairs, answering technical questions, or assisting with spares or replacement parts procurement, the AXYS Services Department is here to help. Customer success with our products is the focus of the AXYS Services Department.

Telemetry and data hosting, management, and reporting services are available as a hassle-free solution to collect, track, and understand environmental data. AXYS takes care of these services so that customers can focus on their environmental data.

AXYS systems are complex, integrated systems that are used in a variety of applications and environments. While they are very robust and specifically designed to survive difficult environmental conditions and a variety of hazards, they do require a level of investment to ensure proper use and successful operation over the years. To help keep this investment to a minimum and get the most out of your AXYS environmental monitoring system, we recommend some best practices. These include new user training, AXYS commissioning and deployment assistance, scheduled routine maintenance, and AXYS data hosting.

Contact the AXYS Services Department to learn more or get assistance with your system(s).

Phone: +1 (250) 655-5850 or +1 (778) 792-7878
Email: customerservice@axys.com